Does trend micro get rid of viruses

I won't purchase a Trend product again. I don't think one hand knows what the other is doing. I'm looking at buying another computer for my son, but, though I have purchased 30 dell's in my lifetime, I'm not buying another dell until I figure out how to remove this virus,.

As far as it not being a virus - I maintain that it IS a virus given it refuses to go away on so many people's computers. I had it on 2 and after talking with Dell, we were able to get rid of it on one computer by reformatting the hard drive low level and reinstalling without TM. The other, we have software on that would be too hard to reinstall so we put up with the stupid TM box in the bottom corner all the time. Both of these computers were purchased from Dell back near the end of the days when they FORCED you to have this junk installed and then you could, theoretcially, uninstall it - that's how long we've been trying on these 2 computers to uninstall this 'virus'.

Maybe now-a-days TM is better, but I will never buy their stuff again since they have caused more wasted time and effort than any virus I would ever get I've only had one in over 30 years on over computers in 4 companies I own.

And, while Dell now gives the option of not installing stuff I don't want when I purchase, until this computer is fixed, I maintain I will not buy another Dell computer.

So far, every set of instructions has failed for us other than low level format to get rid of a hidden partition where I assume TM is hiding to do its dirty work of refusing to be uninstalled. But again, I replied to the wrong thread in the first place - so forgive my ranting, I'll go post in the correct place now. Browse Community. Turn on suggestions.

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Last reply by zinniasoup Solved. Didn't matter if I stopped services first. In the end Trend Micro services were still listed. This actually seems to get rid of the application pretty well. Unfortunately it kills my network interfaces Ethernet and Wireless like I've never seen before.

I could restore ethernet functionality by deleting the ethernet card under device manager and letting it get re-installed. But this didn't work for wireless. The wireless card is listed in the device manager and under Network Connections and enabled. But there is no longer an option to detect wireless networks. I can only resolve the issue by performing a system restore to an earlier time. This of course brings Trend Micro back from the grave too.

All forum topics Previous Topic Next Topic. However, your computer may be in danger of malware infection. Get more help through our Technical Support. This website uses cookies for website functionality and traffic analytics. Our Cookie Notice provides more information and explains how to amend your cookie settings. How helpful was this article?

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Looking for business support? Premium Services. Product Support. Here are some answers you might be looking for: I am uninstalling a different Trend Micro product Visit our Business Support Portal for other removal instructions. Keywords: uninstall device, remove, delete, uninstall, cannot uninstall Trend micro, removing Trend Micro, ways to remove Trend Micro.

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